Question 1

What type of fences do you install and what material options do you offer?

Accepted Answer

We install a variety of fence styles: Privacy, Picket, Chain link, Wire fence, Ornamental, Post & Rail and Farm Fence. Materials we offer are: Aluminum, Vinyl (PVC), Chain-Link, Wood, Wire Mesh.

Question 2

Do you provide free estimates?

Accepted Answer

Yes – all new fence installation estimates are free.

Question 3

What information do I need to provide to the salesman?

Accepted Answer

You need to be prepared to discuss the following with your fence professional: exact location of the fence, purpose of fence, type of fence to include height, material, and style.

Question 4

Will my fence have a warranty?

Accepted Answer

Yes, there is a one year warranty on workmanship plus the manufacturers' warranty on materials.

Question 5

Is there a maintenance free fence?

Accepted Answer

Yes in our opinion the fences that require almost no maintenance are: Ornamental Aluminum, Vinyl (PVC) and Chain Link fences.

Question 6

Do you use concrete around the posts?

Accepted Answer

Yes – all posts will be secured with the appropriate amount of concrete.

Question 7

How deep do you set the posts?

Accepted Answer

All posts will be set 2 feet deep and secured with concrete.

Question 8

What are my payment options?

Accepted Answer

Payment in Cash or Check is due upon completion of the fence. If your fence project includes special order materials, half down payment is due at contract signing and the balance due upon completion. We also accept Visa, MasterCard, and PayPal – please ask your salesman for details.

Question 9

How long have you been in business?

Accepted Answer

Clean Cut Fence Company, Inc. has been in business since 1992 and we are members of the American Fence Association and the Better Business Bureau with an A+ rating.

Question 10

What type fasteners do you use for your wood fences?

Accepted Answer

We use Hot Dipped Galvanized ring shank nails. These nails will last for the life of your fence and with the ring shank will not back out of the wood over time.

Question 11

What type sealant do you recommend?

Accepted Answer

Any good quality sealant/water repellent should work fine for pressure treated fences. We recommend a good quality spar varnish for all cedar fences.

Question 12

How long will a wood fence last?

Accepted Answer

When maintained properly, you can expect a 12 – 20 year lifespan. However, the lifespan of a wood fence is greatly decreased when no maintenance or upkeep is performed.

Question 13

How do I care for my wood fence?

Accepted Answer

Replace any warped or cracked boards as needed. Pressure-wash any stains and apply water sealant directly to wood surface every other year.

Question 14

How do I stop my dog from digging under my fence?

Accepted Answer

We hear this question often and the best deterrent we have found is digging a small trench around the bottom of fence and fill in with concrete. (We do not offer this service). On chain link fence adding a tension wire to the bottom of the fence so that the dog cannot push out under the wire also helps. These are just tips and will not guarantee that your dog will not still dig.

Question 15

Why do you charge extra if you hit rock?

Accepted Answer

We price all our fences assuming we are setting the post in dirt, not rock. Hitting rock will result in extra charges because it requires special equipment and is very labor intensive to clear rock in order to set posts properly, ensuring that your fence will not lean or fall during high winds and moist ground conditions.

Question 16

What is the difference in pressure treated pine and cedar fence, and which one lasts longer?

Accepted Answer

Both types of fences last very well. Pressure treated pine lumber is prone to severe warpage, however the treatment process deters insect infestations and rot. Cedar has natural preservatives and while mild warpage should be expected over time it is nowhere near the severity you will experience with pressure treated pine. We do not recommend western red cedar for ground contact, however native cedar lasts very well when used for posts and framework.

Question 17

Is there a difference in aluminum fences and what type do you install?

Accepted Answer

Yes there is a difference. Some companies are importing their product from China. We have found the import products to be inferior to American made aluminum fences. The wall thickness of the aluminum on the import fences is much thinner, the screws used on the import fences are poor quality and tend to back out of the fence or break off. The finish on the import fences dulls within a year's time of UV exposure. We have not experienced these symptoms with any of the American made products.

Question 18

What are some of the things I can do to make sure my fence install goes smoothly?

Accepted Answer

We have created a checklist to help homeowners prepare for their fence install: (1) Locate all property pins so your fence does not encroach on your neighbor's property. (2) If your neighborhood has a homeowners association, get approval before building your fence. (3) Some counties in Tennessee require a permit — check with your local building codes department. NOTE: you will need to pull your own permit if required. (4) Locate all sprinkler/irrigation lines and any unmarked buried lines or objects. Clean Cut Fence Company will contact TN One Call for all known utilities. (5) Clear any brush or obstructions from intended fence line prior to install. (6) Have any dirt work completed before fence install. (7) If you intend to add a storage shed or pool in your backyard, do it before the fence is installed. (8) Schedule your fence install several weeks in advance as most reputable fence companies will have a backlog.

The Details That Matter

Still Have Questions?

The Details That Matter

01What type of fences do you install and what material options do you offer?+

02Do you provide free estimates?+

03What information do I need to provide to the salesman?+

04Will my fence have a warranty?+

05Is there a maintenance free fence?+

06Do you use concrete around the posts?+

07How deep do you set the posts?+

08What are my payment options?+

09How long have you been in business?+

10What type fasteners do you use for your wood fences?+

11What type sealant do you recommend?+

12How long will a wood fence last?+

13How do I care for my wood fence?+

14How do I stop my dog from digging under my fence?+

15Why do you charge extra if you hit rock?+

16What is the difference in pressure treated pine and cedar fence, and which one lasts longer?+

17Is there a difference in aluminum fences and what type do you install?+

18What are some of the things I can do to make sure my fence install goes smoothly?+

Still Have Questions?